A chatbot is a service, powered by rules and sometimes artificial intelligence, that you interact with via a chat interface. The service could be any number of things, ranging from functional to fun, and it could live in any major chat product (Facebook Messenger, Slack, Telegram, Text Messages, etc.).
Why Chatbots Are Such A Big Opportunity?
It’s because for the first time ever people are using messenger apps more than they are using social networks.So, logically, if you want to build a business online, you want to build where the people are. That place is now inside messenger apps.
It’s potentially a huge business opportunity for anyone willing to jump headfirst and build something people want
