At Enterprise Connect 2017, Enghouse Interactive has announced that its TouchPoint Attendant for Microsoft Skype for Business Online is generally available. TouchPoint Attendant is an operator console solution that natively integrates into Microsoft’s Skype for Business. This makes them one of the first consoles to market with support for Skype for Business Online and Office 365.
TouchPoint Attendant looks to give receptionists the ability to be more productive and engaged with a gamification-style visual interface. TouchPoint Attendant empowers receptionists by leveraging the collaboration features of Office 365, including directories, email, IM, and presence.
“TouchPoint Attendant greatly enhances the voice experience for those critical frontline people in a business and thousands of enterprises worldwide for which Skype for Business is the preferred collaboration solution.” said James Skay, Senior Product Marketing Manager, Skype for Business Developer Platform, Microsoft Corp,.
TouchPoint Attendant Console takes minutes to download and install, and the company is offering a free 30-day trial. (Regular subscription pricing starts at $54/month)
[Source]
