Bugsee continuously captures video of user interactions in live apps so that developers can see first-hand the actions that led to the bug or crash. When a bug is reported or an app crashes, the platform automatically sends a notification to the user’s bug tracker of choice. The Bugsee dashboard then displays all the crucial data that led to the bug, including short video clips capturing user actions, synchronized with console logs, network traffic (with body).
App’s Health, the new application health assessment feature added to the dashboard, captures important metrics including user growth, app stability and version adoption rates.
Their new Feedback feature enables developers to talk directly to users within the app, in real-time, further shortening the communication cycles between developer and end-user for swift resolution.
No need to create new accounts or trouble tickets. The Feedback feature preserves all necessary context including user concerns and complaints. New integrations include Aha.io, Basecamp, Clubhouse.io, DaPulse, FreshDesk and Nozbe.
