Messenger now allow to pay friends via PayPal friends and get help via chat

October 21st, 2017
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The deeper integration with Messenger’s platform, which will also include

PayPal’s first customer service bot for handling customer questions and

requests for help, follows a series of tie-ups between the two companies.


Last year, Facebook and PayPal announced a deepened relationship that allowed customers in the U.S. to shop from online merchants using their Messenger chat bots, then transact in the messaging app via PayPal. Customers could also choose to link their PayPal account with Messenger in order to receive notifications and receipts from their online transactions within Messenger.

Starting today, Facebook is offering users the ability to choose PayPal as the funding source for peer-to-peer payments – and it can even be set as the default, PayPal tells us.

The new option is available by tapping the blue plus icon within Messenger, then selecting the green Payments button to send or request money. Here, you can select PayPal as the source when making a payment to a Messenger contact.

Beyond just being a simpler – and perhaps quicker – way to PayPal someone compared with using the native PayPal app, the addition will likely be used by those in Facebook’s buy-and-sell groups, including the local sales groups which are visited by some 450 million people monthly, according to data Facebook shared last fall.